Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location.

Do you provide tracking information?

Yes. Once your order ships, you will receive a tracking number via email.

Are your wigs made from human hair?

Please check the product description for details. Each product clearly states whether it is human hair or synthetic hair.

Can I return my order?

We accept returns according to our Return Policy. Please contact us within the specified return period after receiving your order.

Can I style or dye my wig?

Human hair wigs can generally be styled and dyed. Synthetic wigs may have limitations. Please review the product description before purchasing.

What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods available at checkout.

How do I contact customer support?

You can contact us by email at [YOUR EMAIL ADDRESS] or through our WhatsApp support channel.

What if I receive a damaged item?

Please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping availability and delivery times may vary by destination.